Refund policy

Last updated 29 September 2026

7-day money-back guarantee

If Bidstage is not right for you, ask within 7 days of your first payment and we refund that payment in full, whether you chose monthly or yearly billing. No questions and no partial deductions.

How to ask

• Email support@bidstage.app from the address you sign in with, or reply to your payment receipt.
• Refunds go back to the original payment method through Dodo Payments, our merchant of record. Banks usually show them within 5 to 10 business days.
• Your subscription is cancelled when the refund is issued.
• On the Team plan, the account owner (the person who pays) asks for the refund.

After the first 7 days

You can cancel at any time from your account. You keep access until the end of the period already paid for and are not charged again. We do not refund part-used periods, except where the law requires it or where a change we make materially reduces your plan.

Duplicate or mistaken charges

If you were charged twice or after cancelling, tell us and we refund the extra charge in full.

Bidstage is operated by Erebos Labs.